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Reasons A Garage Door Won’t Close

It’s a frustrating situation when your garage door isn’t working as it should. It may mean that you’ll have to call a professional to fix it, however, many garage door problems can be fixed without special equipment, so it’s worth checking these possibilities first.

Clopay Reserve Wood Collection Limited Series Garage Doors

Here are some potential reasons your garage door won’t close plus solutions you can try that may solve the problem.

1. The Transmitter Battery Is Dead

The transmitter sends the signal to your garage door to tell it to close. If it’s dead, it can’t send the signal, so the door won’t move.

Solution: Test all of the garage door transmitters inside your garage and in your vehicles. If the transmitters in your garage work but the one in your car doesn’t, for example, you need to replace the batteries in your car transmitter. Remove the transmitter door and replace the batteries. Test it again to make sure it works.

2. The Photo Eye Is Blocked or out of Alignment

Photo eyes are installed on the sides of the garage door and send an invisible beam across your garage. If any items or people are in the way of the beam when the door prepares to close, the door will stop in place to prevent injury and damage to property.

Solution: Make sure there are no objects disturbing the beam of the photo eyes. If the door still won’t close, clean the lenses with a soft cloth and streak-free cleaner. If that doesn’t work, make sure the eyes are aligned. If they’re not pointed in the same direction at the same angle, they cannot communicate. Use a leveler to make sure the eyes are the same height off the ground and pointed directly at each other.

3. The Door Track Is Misaligned

If you hear a rubbing noise when the door opens and closes or see gaps between the rollers and the rail or bends in the rails, the door is off its track.

Solution: If the door still moves, you can try realigning the track yourself. Loosen the screws that hold the track to the frame. Use a rubber mallet to move the track to the right place. Then, tighten the screws so the track can’t move again. Repeat these steps on the other side. If the alignment is the issue and the door won’t move at all, you’ll need to call a professional.

4. The Disconnect Switch Is Enabled

If you can hear the garage door motor running but the door isn’t opening or closing, the disconnect switch is likely the issue. This switch is in place so that you can manually move your garage door in case the power goes out.

Solution: If you’re able to do so, open the door manually and reattach the hook to the motor. You may need a stepladder. Afterward, test the door again.

Ole and Lena’s Can Repair Your Garage Door

A garage door can break down at the most inconvenient times. Our professional service team provides emergency 24-hour service. Call us at 952-888-1110 or complete our contact form to request service.

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